Refund Policy

Coela trading as FlockFlow gives every account its first 30 days free, so you can try the whole app before paying anything.

The legal entity that owns and operates this service is Coela trading as FlockFlow.

30-day money-back guarantee

If you are not satisfied with a paid subscription, you can request a full refund within 30 days of the payment date. We will refund that payment in full.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order details, or email us at flockflowfarms@gmail.com and we will arrange it for you.

Renewals and cancellations

You can cancel at any time from the Plan page in the app. Cancelling stops future payments; you keep access until the end of the period you have already paid for, after which your account becomes read-only and your records stay safe and visible.

Refunds we cannot process

Refund requests made more than 30 days after a payment fall outside this guarantee, but you are still welcome to contact us — we look at each case on its merits.